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If you aren't on Chrome, I suggest switching to it so you can follow along without issues. If you're curious about what just happened, right click the web page and click Inspect Element. Voila, you just made a call to the Zendesk Support API and got your account info! For example, my subdomain is 'catzomg' (because that's what I registered), so I enter that as my subdomain and get. Sign in to your Support instance at Your "subdomain" is your Support account name. In other words, it's a language and format used to send and receive information JSON is a syntax for storing and exchanging data. If using an API token, use the following authentication format: Deleting a token deactivates it permanently. More than one token can be active at the same time. The page lets you view, add, or delete tokens. API tokens are managed in the Admin Center interface at Apps and integrations > APIs > Zendesk APIs. Our support subdomain is ‘support’, and when entered, it formats like so: Įmail - Your email address used with Zendesk SupportĪPI token - You can use an API token instead of your password. When you sign up for a Support account, you're asked to create a subdomain. Subdomain - The subdomain is another term for your Zendesk Support account. HTTP protocol is used to make calls between machines by sending requests to GET information or DELETE dataĪfter a request is made, the computer returns a response in JSONĭepending on how you make the request (and we’ll talk more on that in a bit) and the API itself, you’ll need the following information:
These terms are also known as HTTP methods or protocol (sometimes just HTTP) You'll see verbs or terms like GET, PUT, POST, and DELETE (written just like that, all caps) REST stands for Representational State Transfer. You can read the deep deep details of REST here, but for the purposes of this tutorial and getting started, here's what you need to know: You'll want to be familiar with this later on when you decide to build something for real. (See, that's not scary to understand.) By accessing an API, you have the power to do all of these things too!īefore building with our API, you'll want to read our overview of Restrictions and Responsibilities, which you'll find here: Restrictions and Responsibilities.
#Inspect element chrome to edit tweets software
Simply put, an API is a group of things that software can do. There are many things that Support lets you do, such as:Īll of these actions that Zendesk Support can do are part of our API. Support is a piece of software that brings companies and their customers closer together. To understand what an API is, first let's think about a technical product we all use, like Zendesk Support. Created and populated a robust test account.Created a Github repo of scripts, built by you.Worked your way through our most commonly used APIs and authentication.Set up a developer environment on your computer to build apps.
#Inspect element chrome to edit tweets code
Installed Sublime Text to edit and save our code.Learned JavaScript so you can call APIs and make requests on the Zendesk platform.Learned about Rest APIs, requests, and cURL statements.You want a bot that follows every account that has “cats” in the name? You can do that because of their platform.īy the end of this guide, you'll have done the following: Twitter is a platform that then allows people to build on top of and manipulate to fit their needs. You can create tweets, retweet, and follow people. For example, Twitter is a service almost everyone is familiar with. What's a platform?Ī computer platform, in it’s most basic sense, is the pre-existing environment that computer software is designed to work with. Please post any issue in the Zendesk developer community or search for a solution online. Zendesk does not provide support for the content.
#Inspect element chrome to edit tweets mac
The tutorial also assumes you use a Mac and Chrome as your browser.ĭisclaimer: Zendesk provides this article for instructional purposes only. Use the link at the end of the article to go to part 2.
This tutorial is part of a 4-part series.
We hope you're excited and ready to learn!
#Inspect element chrome to edit tweets how to
We understand that the idea of coding, especially when you've never written a single line, may be daunting and scary, but this guide will break it down, step by step, ensuring that you not only understand our API and platform, but you'll actually learn how to code along the way. This guide was created to help the large number of non-technical people looking to build on our platform. If you don't know what that means, you're in the right place.